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Here at Inkas we want to help our customers by providing them with the information and support needed to learn about our products. We have provided a number of resources to help inform you about our products including an FAQ, Safe Buying Guide, and information on UL Certifications that appear on many of our products. If at any time you require further assistance you can email us through our contact page or call us at 1-877-GO-INKAS (46-46581).